About Us
Empowering Businesses with Next-Gen BPMS, Digital & Application Solutions
Integrated Services. Intelligent Automation. Scalable Transformation.
At Grassroots, we offer a powerful blend of Business Process Management (BPMS), BPO Services, Digital Transformation, and Application Development to help organizations streamline operations, enhance efficiency, and drive sustainable growth.
From customer support and revenue cycle management to intelligent workflow automation and enterprise-grade application development, our solutions are designed to be flexible, scalable, and aligned with your strategic goals.
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Who We Are
Founded in 2011, Grassroots Solutions & Services Pvt. Ltd. is a next-generation service provider, delivering comprehensive Digital, BPMS, and Application Services to businesses worldwide. With a unique blend of domain expertise, technology leadership, and process excellence, we empower organizations to streamline operations, improve performance, and scale efficiently—all while keeping costs optimized and transitions seamless.
Driving Business Transformation Since 2011
Our Expertise
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BPO Services & Revenue Management
Strategic outsourcing to streamline operations, reduce costs, and improve cash flow. -
Business Process & Digital Solutions
Intelligent automation and digital workflows that drive innovation and boost productivity. -
Inbound & Outbound Call Center Services
Superior multichannel customer engagement and support services. -
Technology-Driven Transformation
Implementation of RPA, AI-driven communication, Blockchain, and advanced data solutions for operational excellence. -
Lead Generation & Digital Revenue Enablement
Targeted strategies to help businesses maximize outcomes from digital marketing and sales initiatives. -
Application Services
Custom web, mobile, and enterprise applications with agile development, integration, and modernization capabilities.
Our Approach
At Grassroots, we go beyond traditional service delivery—we engineer customized solutions. Our approach starts with identifying areas of process and technology optimization to deliver high-impact, cost-effective outcomes. We leverage best-in-class platforms and frameworks to build scalable delivery models that align with each client’s unique business context.
Solution-Oriented. Impact-Driven.
Global Presence
With a growing presence across India, the United States, and the United Kingdom, Grassroots is a trusted global partner for organizations seeking future-ready BPMS and digital solutions rooted in deep industry knowledge.
Partner with Grassroots
Where innovation meets execution—and businesses thrive.
We're Global
Global Presence, Local Expertise – Delivering Excellence Across Borders
At Grassroots Solutions & Services Pvt Ltd, we operate on a global scale while maintaining a local touch. With offices in the USA, the UK, and India, we bring together world-class talent, multilingual capabilities, and cost-effective solutions to cater to diverse business needs.
Our Presence:
- Global Offices – Strategically located in the USA, the UK, and India to provide seamless support across time zones.
- India Operations – Functioning out of four prime locations, ensuring access to top-tier talent, regional language expertise, and cost-effective solutions.
What Sets Us Apart?
- Proficient English & Regional Language Capabilities – Enabling seamless communication across global markets.
- A Culture of Hospitality & Collaboration – Building long-term partnerships with a client-centric approach.
- Cost-Effective, High-Quality Talent – Delivering premium services while optimizing operational expenses
