Grow with grassroots
Empowering Businesses - Streamline. Automate. Transform.
At Grassroots, we help organizations unlock efficiency and innovation through a powerful combination of Business Application Services and Business Process Management Services (BPMS). Whether you're looking to optimize internal workflows, build scalable digital platforms, or modernize legacy systems, we deliver end-to-end, industry-aligned solutions that drive measurable business outcomes.
clients
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Years in
service
Growth YOY
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People years of experience
We're a
Global Leaders in Application Business Services, BPO, BPMS & Hospitality Services
Driving Business Excellence Through Technology & Process Innovation.
At Grassroots Solutions & Services Pvt. Ltd., we are a globally driven solutions company specializing in Business Process Management Services (BPMS), and Application Services. Our mission is to help businesses streamline operations, enhance customer experiences, and accelerate digital transformation—all while ensuring measurable growth and optimized costs.
With a leadership team that brings deep domain expertise across industries such as E-Commerce, Retail, Education, Finance, and Healthcare, we deliver scalable, end-to-end solutions that merge operational efficiency with cutting-edge technology.
Partner with Grassroots — where process meets platform, and innovation meets execution.
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Grassroots leverages its proficient senior professionals with more than two decades of experience in companies such as Infosys, Airtel, HGS, and Perot Systems, who lead the strategy and help build centers of excellence for Grassroots healthcare clients. We partner with clients to help focus on their denial management, accounts receivable, patient scheduling, ambulance response services, prior authorization, and much more!
Our Values
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M
A
R
T
Mentoring, Empowering & Owning
Speed First,
Quality Always
Additional Mile
Respect & Value
Transparent, Open & Inspiring Leadership
What Our Clients Say About Us
“Last week we celebrated international Customer Service week. This was an opportunity to highlight the excellent work done by the Customer Service teams in 2020. At a special meeting with senior management, we highlighted the important role played by Grassroots, and I was asked to pass on our thanks for your commitment to supporting Pearson’s customers in 2020. For more than 3 years your team has provided excellent, high-quality service to our company."
I particularly wanted to express my gratitude for the way your team transitioned to WFH during Covid. Since then your team has willingly handled an increase in the scope of work and continued business as usual. Your cooperation has kept our operation running smoothly. We appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated on each project, and the way you conduct business as a whole. We look forward to continuing this relationship and thank you once again for your valuable support and services. ”
— Bruce Pyke – Director, Customer Services, APAC, China & India, Pearson
“I am writing to share that Grassroots has been with us for over a year now & we are very satisfied with the services rendered by Grassroots Team. Yes, just like a newborn child we did have some hiccups during our growing stint but the dedication & perseverance of the leadership.& on-ground team has helped us to carve out the best performance from Grassroots for the services rendered. Leadership's ability & zeal to strive for excellence has nurtured the process enhancement and continued our partnership this far. "
— Parth Udeshi – Swiggy
Our Product
Our Partners
Our Clients
Fintech
Retail, E- com & Telecom
Healthcare & Education
Transport & Logistics
Tech & Staffing Solutions
Govt. & others
